Your refund could not be processed. Please add a payment method for the refund | Sell

osa399 · 2026-04-23T12:09:55.139000Z

Hello, I’m trying to issue a refund to the buyer, the return number is 5317657247. But I’m getting the error message "A refund cannot be processed. Please add a payment method for the refund to the buyer", that I can’t process the refund, please add a payment method. I added a bank account, but I can’t select it. The bank account has been confirmed. How can I issue a refund? Why can’t I select the bank account as the payment method for the return to the buyer?

Discussions

Your refund could not be processed. Please add a payment method for the refund | Sell | eBay Germany