Hello everyone, I hope someone can help me here or has had similar experiences. I sold a Gigabyte B550 AORUS Pro AC motherboard on eBay and shipped the item properly using the Hermes shipping label purchased directly through eBay. According to Hermes, the shipment was successfully delivered on 19/05/2026 at 2:30 PM to the address stored on eBay. I have also now received written confirmation from Hermes. Nevertheless, the buyer immediately opened an “item not received” case and str...

Good morning @coole_ente_1996, a few minutes ago you already received an email that the case was closed in your favor. The payout should be visible to you within 48 hours. @oskar_der_wikinger Thank you very much for tagging me 🤗 Kind regards Selina

Buyer claims not to have received the item despite Hermes delivery + contradictory statements | Sell

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Buyer claims not to have received the item despite Hermes delivery + contradictory statements | Sell | eBay Germany