Hello everyone,I sold the following itemWomen's magnetic game Simba games children holiday Ovp+instructions | eBay.de(I hope the link works)The buyer asked in advance whether the included game pieces could be stacked on top of each other and would hold magnetically. This was tested by me; all the pieces held magnetically, and all of them also held on the board without any problems. Now the game has arrived and the buyer is demanding new game pieces from me, claiming that the pieces were magnetiz...

Hello @kayluma, thanks for your feedback! I can see that my reply in this thread has caused some discussion. So I was happy to have the whole case reviewed again by @miriam@ebay and to consult with her about the next steps so that we can also find a satisfactory solution for you. I can fully understand that you’re upset about your buyer’s message. Especially since you checked the item yourself before shipping it and therefore understandably can’t understand your buyer’s...

Buyer complains about an alleged defect and threatens to leave a bad review | Sell

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Buyer complains about an alleged defect and threatens to leave a bad review | Sell | eBay Germany