My buyer picked up the item and paid cash on site - the order says "please ship the item" It is a piece of furniture that I never really intended to ship. Ebay callback service doesn't understand my problem! Sure, I can cancel the sale, but then I get a negative seller status entry - I'm already below average and get emails threatening suspension etc. How do you solve the HUACA problem?

Hello @jkorner , as you have already learned, cash on pickup is no longer intended as the designated payment method for most items on the platform. I can see that the order has already been canceled. It is important to state the actual course of the transaction correctly, as the impact on the seller status depends on the selected reason. In this case, I can see that the cancellation did not cause any defects. @bootyooty Thank you 😘 I wi...

Buyer pays in cash on collection - how to close order without disadvantage to seller status | Sell

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Buyer pays in cash on collection - how to close order without disadvantage to seller status | Sell | eBay Germany