I sold three items for €1 each and created one invoice (of course with only 1 x shipping costs). Payment came promptly and the items were on their way the very next dayWithout RM I got three neutral ratings (which I apparently was still lucky to get) and a cheeky email accusing me of fraudulent behavior (because of excessive shipping costs actual postage was €1.80, plus cardboard envelope, sleeve, etc) and demanding a partial refund. Such a fuss over €0.50 A refund wouldn’t be a probl...

Hello @movie_filmprogramm. I was happy to review the details for you. The ratings have already been completely deleted. We can only close the case starting on 30/10/2025. We are happy to take note of your report. My recommendation to you would be to exclude the buyer from your future sales. You can find out how to do that here. Thanks for the mention @oskar_der_wikinger. Kind regards Melina

Buyer abuses rating system | Sell

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Buyer abuses rating system | Sell | eBay Germany