Hi 🙂 I sold a TCG card on 5/2/2026 and shipped it right away too. The buyer could choose a regular letter or registered mail. But he only paid for a letter with basic tracking. I created the shipping label completely normally via Ebay, btw. bought it. On 7/2/2026, the letter went out for delivery.Today the buyer opened a case and said nothing had arrived. "I already asked the neighbors and nothing was found at the post office branch," he said. I said there’s nothing I can do about that, si...

good evening @absolmain Since you bought the shipping label through Ebay and the value of the card incl. shipping costs is under€20, you got lucky again and in your case Ebay's mini seller protection applies.If the value had been over €20, you'd have been out of luck, because then Ebay requires proof of delivery,which you don't have with a label with a matrix code...and it doesn't matter what your buyer selected.....

Buyer says the letter never arrived. But tracking says it was delivered | Sell

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Buyer says the letter never arrived. But tracking says it was delivered | Sell | eBay Germany