Abuse of the return policy | Sell

stehlingserin · 2026-05-11T18:52:34.684000Z

a customer bought 2 pairs of new shoes, wore them for 4 weeks and then reports that the items are used and not new. wants to return the shoes. Ebay doesn't care about it, even after reporting it I can't get any further, should pay shipping costs for each item and then get used shoes back.how long can a customer make a complaint?

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Abuse of the return policy | Sell | eBay Germany