I sent an item with tracking on 10/02/2026, which still had not reached the recipient by yesterday (18/02/26), even though it was marked as "delivered" as of 11/02/26.I would now like to initiate an investigation with the post office to clarify the whereabouts of the shipment,The order confirmation for the shipping label is available. How and where can I trigger this?I would appreciate a reply.

@321weggis I don’t see any shipping method with proper tracking from you if you shipped by letter, there is basic tracking, the last scan with "delivery notice" happens at the recipient’s letter center, not at delivery ...aside from the fact that items above a certain value - like several of your items - shouldn’t be shipped uninsured, I also find it odd that you exclude shipping to the German islands in some cases

Shipment marked as "delivered," but hasn’t arrived with the recipient | Sell

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Shipment marked as "delivered," but hasn’t arrived with the recipient | Sell | eBay Germany