Cancel shipping label | Sell

22-games · 2025-09-01T00:40:54.536000Z

I bought a Großbrief label on eBay and dropped it into a Deutsche Post mailbox. The next day, the letter came back with the reason: insufficient postage. The item was exactly 2 cm thick. I then bought a Maxibrief label and canceled the other one. The label was not scanned. I have also canceled labels before because, for example, I wanted to send the item as registered mail after all, and it always worked without any problems. But now I saw that the label wasn’t refunded at all. In the seller cockpit, the label says "Abruch abgelehnt". Does anyone know what could be causing this? Is it maybe automatically rejected if you cancel too often? That’s the only explanation I can think of. I’ve now written to DHL about it like this. There’s nothing more you can do on eBay either; at least I didn’t find anything.

Discussions

Cancel shipping label | Sell | eBay Germany