Item arrived without tracking, but money not released
What can I do if I send trading cards by letter without tracking, the item has arrived with the seller, but eBay simply doesn’t release the money because the status still says Shipped?
4 comments
What can I do if I send trading cards by letter without tracking, the item has arrived with the seller, but eBay simply doesn’t release the money because the status still says Shipped?
hoffigr
·6 days agoEven the simplest stamp, printed out via eBay, has basic shipment tracking. Why don’t you use the option?
Releasing the amount also has nothing to do with delivery; that can take time depending on the amount, the item, or the seller account.
petersmodellbahnstuebchen
·6 days agoHi @luwa_cards
if you send without proof of delivery, it can happen that Ebay withholds the amount for up to 30 days for buyer protection reasons.
An acknowledgment from the buyer that the goods have arrived won't help you either.
Best regards from the Baltic Sea
Peter
perfect-sally
·6 days ago · EditedIf you don't have proof of shipment and therefore also no proof of delivery, it may be that you have to wait up to 30 days for your money.
You can only wait; even a confirmation from the buyer or a review will not speed up the payout.
luwa_cards
OP6 days agoI made a typo, I mean that the goods have arrived with the buyer.