eBay claim: delivery address not correct? | Shipping

schfachi · 2025-09-12T04:49:45.035000Z

After a purchase, the seller writes to me saying I should correct my delivery address, that it is not correct.When asked how he comes to that conclusion, he replies that he gets the shipping label from eBay and that they told him the delivery address, a DHL Packstation, was not correct.Since I didn't read the message right away, the seller canceled the purchase in the meantime and eBay credited the PayPal payment back to me.I was able to convince the seller to reinstate the sale because the DHL Packstation address has been registered with eBay exactly like that for 15 years, and I also sent him a photo of the Packstation in question. Where does eBay get the right to claim that a delivery address is suddenly wrong, when they themselves have been profiting from it for 15 years?Why doesn't eBay know the difference between a DHL Packstation and an in-house Packstation, which has existed for over 20 years already?

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eBay claim: delivery address not correct? | Shipping | eBay Germany