eBay sends out incorrect delivery notifications | Shipping

itec-systems · 2025-01-17T10:07:39.164000Z

Over the last few days, I’ve been getting more and more customer messages that eBay is sending buyers a notification saying the item has been delivered, even though with letter shipping eBay can’t track that at all.As we all know, there’s only basic shipment tracking for that. Because of this, buyers keep thinking there’s a problem, but in reality the shipment is just still on its way. This could be avoided if eBay didn’t simply send a delivery confirmation for letters!It becomes really critical when, on that basis, a buyer then opens a case for “item not received.” Is this issue known? Will anything change here? @miriam@ebay @verena@ebay

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eBay sends out incorrect delivery notifications | Shipping | eBay Germany