Hello,I initiated a return and created a return label myself (DHL with tracking). In the meantime, according to the tracking information, the item has also arrived with the seller, but the status is still set to "to be shipped". How can I enter the return number so that the status changes? Thanks for your help!

Hello @felimann that doesn't matter for now, it's even more important for ebay because they can see the tracking number and proof of delivery in the system for the seller. I'll call in ebay employee @emil@ebay to help with your problem, he'll get in touch here, just stay online and be a little patient.

I can't add a tracking number when returning the item | Shipping

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I can't add a tracking number when returning the item | Shipping | eBay Germany