I had to return part of a delivery - a shirt - way too small, and I did that manually right away while I was on the go. The address is on the label, after all.Now the seller says that if I didn't use the label from Ebay - WAY TOO EXPENSIVE anyway - then she isn't allowed to refund me. Ebay blocks that. She isn't allowed to do it.How do I get my money back?

@aidashg The eBay employee wrote, among other things, that the tracking number you providedwas never updated after the purchase...But in the OP you write that you shipped it yourself, so you didn't use an eBay online label...So how did the tracking number end up in eBay's system....?Could it be that you ordered another shipping label through eBay in order to trigger the possibility of a refund through your seller?Otherwise I can't explain this confusion right now.... All you have to do...

NO REFUND because eBay doesn't allow that | Shipping

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NO REFUND because eBay doesn't allow that | Shipping | eBay Germany