Not at home when DHL tried to deliver
Hello all
I was not at home, when DHL tried to deliver my package from ebay.
I got a mail on this , but no explanation to what happens next ?
What do I do ?
Sit back and wait or contact DHL ?
Any explanation/suggestion would be very welcome, thanks in advance.
Best regards Jens
3 comments
jenie-751
OP3 weeks agoHello again, its me!
Sorry to have bothered you all, after asking DHL Denmark, I was told that my package will be delivered by danish Postnord.
It would be very nice if DHL/ebay had informed me about this.
Anyway I expect soon to be able to collect my package in a package shop
Best regards Jens
perfect-sally
·3 weeks agoWhy should ebay inform you? That's not ebay's business. And if you live in another country, you should actually know who delivers the parcels in your area.
I occasionally send parcels to DK, and there is end-to-end shipment tracking; you just have to look on the PostNord DK site as well. But as I have already noticed, 99% of parcels in DK aren't delivered at all and just go straight to the branch, for whatever reason.
perfect-sally
·3 weeks agoDid you not get a note in your mailbox? What does the tracking say?
If the recipient wasn’t found, there are several possibilities.
The package is delivered to a neighbor
The package goes to the branch where you have to pick it up
The package goes to a parcel locker where you have to pick it up