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k2d2kiddoh · 2025-10-19T10:40:32.876000Z

Statement of the issue:EBay replaced earlier direct contact with an incompetent "artificial intelligence" that cannot even present the simplest factual matters. It then responds with endless loops, with no possible solution and no prospect of success. Problem:A booster was purchased for the 4 partial signals (horizontal low and high, vertical low and high) passed on from the Quattro LNB of a satellite dish to the multiswitch. However, only the pure amplifier is delivered, without the power supply, which has pharmacy-level prices because of the required F connector. If you want to use the amplifier, you have to buy the power supply separately. Both were delivered together from the same seller. The whole thing is highly interesting. A multiswitch with, for example, 16 outputs then provides increased signal strength for longer coaxial cables to all 16. Because the multiswitch assigns one of the 4 partial signals, from that point on only individual amplification for each separate line is possible. The amplifier turned out to be unusable. According to the measuring device, even with the control turned all the way left, it reduces signal quality to 83% compared with 86% without the amplifier. At 1/8 turn of the control, signal quality is 36%; at 2/8 turns, signal quality is 0%. Signal strength remains constant with no change. Return:For the amplifier, no problem. Not as described, shipping label was provided.For the power supply, as a bundled item, not representable. If you truthfully state "no longer needed", a Hermes return shipping fee of 6.20 euros is displayed. Problem 1: you can no longer go back. The displayed status is locked.Problem 2: two preset shipping methods, no other custom choice possible.Problem 3: the "artificial intelligence" would respond with endless loops because it is incapable of understanding the simplest situations, such as an included item with a return - just as it was delivered before - and eBay completely blocks any direct contact, even in writing, unlike before.. Simple solution:The shipping method display is supplemented by "included item with a return" with this shipment number. Consequences of the incompetent "artificial intelligence":I almost never leave negative feedback, and I do not intend to do so for this amplifier either.But if these shipping costs for the power supply remain, it means 2 negative reviews.First, and justified, for the amplifier, which according to the measured values is unusable. Second, for the offer of an amplifier without a power supply included, which in turn - as shown here - leads to a circus caused by eBay's "artificial intelligence" with additional shipping costs for the power supply. The commercial seller then has to absorb two negative reviews because eBay prevents any possibility of simply arranging and carrying out matters of the simplest kind, such as an item included with a return, without effort. Using "artificial intelligence" does not entitle you to leave your common sense hanging on the coat rack.

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