Return label received, but it doesn't work for free as announced | Shipping

paula837 · 2025-10-27T13:06:17.597000Z

On Saturday, 25/10/25, I requested a return of a purchased sweater(031374275770) through buyer protection because it did not match the description. The seller agreed to the return process. I had printed out and stuck on the return label that was sent to me. At first it could not be scanned at the Hermes branch, then I was supposed to pay for the return, even though it had been announced to me as free of charge.Now I need some help! paula857

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Return label received, but it doesn't work for free as announced | Shipping | eBay Germany