Hello, Whenever I click on shipping label for my return, the text shown below has been appearing for days now (server not reachable, etc.). I’ve already tried all browsers and settings. Unfortunately, it’s always the same process. What can I do about this??? Thanks in advance for an answer and best regards!

@norkatz75 Thank you. I've gone ahead and arranged the refund for you. It should be visible to you within 5 business days. Best regards Selina