Shipments to Italy are not arriving | Shipping

hobby-elektronik · 2025-12-12T13:17:12.332000Z

We had to find out that small parcels to Italy do not reach the recipient 90% of the time. For about 4-5 weeks now, every customer from Italy has wanted their money back. Ebay proudly claims that ebay evaluates statistics. Presumably for its own interests. Ebay simply refunds the money to Italy. It would be better if ebay used the statistics to inform buyers that the Italian postal service is not delivering at the moment, or to inform the sellers as well. Now that we have refunded the money for 10 shipments, or rather ebay was so generous as to cover that, I know that I cannot send anything to Italy. Ebay has known for weeks that the postal service in Italy is not delivering. Why is there completely no support here? A note that instead of small parcels you can only send express parcels would be easy to do. Now I wanted to block Italy and had to find out that that is not possible at all. I could only work around it by completely removing shipping abroad. Does anyone know of something better and why are we not informed by ebay when it is obvious that the postal service in Italy has a problem?

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Shipments to Italy are not arriving | Shipping | eBay Germany