Who is a mentor, how is that person trained, and are they allowed to say whatever they want and deck others in the face, and is there only one??? | Suggestions and feedback for the community platform

alexhel54 · 2026-06-25T01:34:07.981794Z

Hello, and sorry, I’m in here for the first time, BECAUSE IT HAS BECOME NECESSARY, and wanted to report a problem..help to help yourself - that’s how I read it in other posts and come straight here, not before the SO-CALLED MENTOR has even commented on it and ask prophylactically right away..one can surely expect a respectful tone regarding a described problem, can’t one? And afterward WHO APPOINTS WHOM HERE UNDER WHAT CRITERIA, CONDITIONS, TRAINING, COURSES LEGAL ADVISOR??? as a MENTOR? What exactly does he train people for here, and right after that..TECHNICAL PROBLEMS ARE OF COURSE TO BE EXPECTED ON A PLATFORM OF THIS SIZE, WITH THE IT BACKGROUND THE EXORBITANT POSSIBILITIES AND MEANS ...I could list 30000 other arguments, NO EXCUSE FOR EVERYTHING and for cheeky and condescending answers to problems that, of course, explicitly find their place and scope here, or not?? Wow, this mentor belongs—with all due respect—nowhere anymore, except to a proper etiquette school and doesn’t need to give me ANY ANSWER to my problem at all..a really bad calling card for eBay.. but apparently she can’t help herself, and so I ask directly and suggest: what legal situation does seller protection cover overall, where can I turn with legal problems, and do I really have to put up with everything unprotected?? And ..oh damn, I wish I had never let myself be tempted to put even a spark of trust in a private sale and am only sadder and poorer than before..The whole help page and topic selection is like a medical encyclopedia..and for heaven’s sake, if there’s going to be AI, then I don’t want to hear that IT LEARNS FROM ME, but that it advises me, and if it can’t do that in special or small matters, then a staff member without discussion would really be helpful...Sorry and I swear, I’m not usually like this and I really don’t think it’s good at all to have to react like this, because HELP does mean help, doesn’t it? I don’t understand what became of the word SERVICE or CUSTOMER SERVICE??Well then, best regards, Alex from Göttingen

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Who is a mentor, how is that person trained, and are they allowed to say whatever they want and deck others in the face, and is there only one??? | Suggestions and feedback for the community platform | eBay Germany