Unable to log out?

Community Help & Dialogue

Suggestions and Feedback on the eBay Platform

Do I now also have to prove that I’m human when logging out, with one of those dumb picture puzzles?

What kind of stuff were they actually smoking in the eBay programming dungeon?

der_einzig_unwahre_heino

281 View listings

Posted 1 year ago·Last reply 1 year ago

4 comments

sonja@ebay

·1 year ago

View listings

Hello @der_einzig_unwahre_heino , this process is new to me. Could you maybe log out and back in again to check whether you’re being asked to verify yourself again?

@de3trader , it’s a shame you think that way. We take all requests seriously. Is there an open request from you? We’re here and happy to help you further.

Best regards, Sonja

de3trader

·1 year ago

View listings

Nice of you to ask:

The same problem with captchas also exists with the ratings - I have no clue how ratings could possibly be security-relevant. I’ve already complained about that in writing at least twice, and even more often by phone.
The problem that listings offering pickup only can’t be filtered out - how are you supposed to find and buy something shippable on ebay like that.
The description window in the listing creation cannot be enlarged, instead you have to scroll back and forth like crazy... roughly like heart surgery through a keyhole. Ironically, that is possible in the previous text field, the condition description.
Listings that are scheduled disappear into ebay's nirvana for 5 minutes first. That means you can’t preview/check them in advance to see whether everything is correct - kind of dumb, since your own "preview" doesn’t deserve the name. IIRC, we had contact back then because of that.

In principle, I consider the "innovations" in the selling view and with the images to be a failure and counterproductive; many others do too, but ebay claims without any proof that "customers want it that way" and asks people to complain to file M. @ebay, take care of the bugs, there’s still plenty of time left for gimmicks.

Then there are "mentors" here for whom the hunt for "priverbliches" is the highest duty in the West and who keep bringing it up in unrelated threads. Any reports as "off-topic" are ignored by the mods and only lead to you yourself ending up in the line of fire of the mods. (probably this will get censored again right away too).

In general, this vatnik-like system of over-moderation should be brought up - only... that isn’t even allowed. This group and its actions can’t be reported anywhere, let alone questioned.

Funny side effect: take a look in other forums at what the common opinion of ebay is - your jaw will drop. And all because you don’t take customers seriously here.

You wrote so nicely: Is there an open request from you?

So points 1 to 4 above, but actually rather no: There isn’t, because ebay isn’t even capable of setting up an open ticket system or even providing info about it - asking again is pointless and above all futile.

Still: big thanks to you for asking ❤️ You and Alina from support are the only ones who have made me believe over the last few months that there are still normal people at ebay.

de3trader

·1 year ago

View listings

Ouch!

But these "technical" objections, even justified ones like that, now seem pointless to me on eBay - they won't be taken seriously anyway, let alone dealt with (unfortunately, that's what I've learned from experience).

@ebay Please take your customers seriously!

pennystocknomoney

·1 year ago

View listings

Definitely nothing good, just reject goods 😜😎