Warning: eBay message filter blocks eBay's own app links (ebay.io)!
Summary: lidor3073 has discovered an issue where eBay's smartphone app generates short links with the domain 'ebay.io' that are blocked by eBay's own spam filter when sent through their messaging system. This inconsistency causes inconvenience for users attempting to share item links with potential buyers. lidor3073 advises using a direct eBay.de link or just the item number to avoid being blocked and hopes a moderator will address this issue with the IT team.
Hello everyone,
I’d like to share a discovery that cost me quite a bit of nerve (and probably many others too).
When you click “Share” on an item in the official eBay smartphone app, the app automatically generates a short link with the domain ending https://ebay. io....
The strange thing is: if you send this exact official link to a potential buyer through eBay’s messaging system, eBay’s spam filter kicks in hard. The message gets blocked because the system mistakenly classifies its own ebay. io domain as an unauthorized “external link”!
The left hand apparently doesn’t know what the right hand is doing here: the app developers introduce handy short links, but the security team forgets to add them to the message filter whitelist. So if you want to send item links to interested buyers, you should copy the link in the browser (ebay.de) or just send the plain item number so you don’t get blocked by the system.
Note: I’m sharing this here purely as a warning for others affected. Uninformed comments or the usual standard lectures from so-called “pro mentors” who miss the actual IT problem completely are not wanted here and don’t help anyone.
Have you noticed this bug too? Maybe a moderator is reading along who can pass this on to IT.
Edit: I also had to put a space between ebay and .io here - post was blocked before!
