Warning: eBay’s message filter blocks eBay’s own app links (ebay. io)! | Suggestions and Feedback on the eBay Platform

lidor3073 · 2026-06-28T19:56:45.481313Z

Hello everyone,I’d like to share a discovery that cost me quite a few nerves (and probably many others too).When you click “Share” on an item in the official eBay smartphone app, the app automatically generates a short link with the domain ending https://ebay. io....The strange thing: if you send this exact official link to a potential buyer via eBay’s messaging system, eBay’s spam filter slams on the brakes without mercy. The message gets blocked because the system mistakenly classifies its own ebay. io domain as an impermissible “external link”!Clearly the left hand doesn’t seem to know what the right hand is doing here: the app developers introduce handy short links, but the security team forgets to whitelist them in the message filter. So if you want to send item links to interested buyers, you should copy the link in the browser (ebay.de) or send only the item number itself so you don’t get blocked by the system.Note: I’m sharing this here purely as a warning for other people affected. Unqualified comments or the usual standard lectures from so-called “pro mentors” who miss the actual IT issue are not wanted here and don’t help anyone.Have you noticed this bug too? Maybe a moderator is reading along and can pass it on to IT.Edit: I also had to insert a space here between ebay and .io - the post was blocked before!Edit 2: I had to delete the text and paste it again. Otherwise it wouldn’t have been approved at all!

Discussions

Warning: eBay’s message filter blocks eBay’s own app links (ebay. io)! | Suggestions and Feedback on the eBay Platform | eBay Germany