Request to delete a product review | Suggestions and Feedback on the eBay Platform

a.i2572 · 2026-05-11T14:27:07.466000Z

Hello, For an OSRAM light bulb that was sold millions of times, there is a single review. It can be found here:https://www.ebay.de/usr/torro135?_tab=feedbackThe review is located fairly far down on the page and refers to one or more OSRAM halogen products. On the packaging of the affected branded product, the color temperature of the light is stated as 2900 K. The author of the review described their purely subjective impression, and thus far from any objectivity, as follows:"Unnatural color temperature, unfortunately far too yellowish for a halogen lamp" Despite millions of sales of this lamp type, there is only this one negative review on a product that, according to the printed manufacturer information, has 2900 K (Kelvin). This 2900 K is "too yellow" for the reviewer.From this perspective, it must be assumed that the author of the review is not aware that there are lamps with different Kelvin values. This review leads, after creating a listing using the manufacturer numbers and/or EAN, to a product rating with 1 out of 5 stars incl. the review comment being displayed both in search and on the item page. However, this one subjective review also leads to commercial sellers omitting the full manufacturer number and/or the EAN. As a result, commercial providers make less revenue and eBay can also collect less sales commission, which from the perspective of both groups cannot be acceptable because of a single unjustified subjective individual perception. According to the eBay hotline, I am supposed to place this issue here. I request the deletion of the named review, as it deems the 2900 K to be "too yellow" due to purely subjective perception and is therefore not helpful for buyers and reduces revenue for both sellers and eBay. Previously, reviews had a three-dot menu through which a deletion request could be submitted, but that no longer exists. Thank you

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