Connect bank account and account balance
Summary: mutathe said that they had problems when they tried to connect their bank account to eBay via Trustly. Although they had expected that simply entering their IBAN and a cent transfer would be enough, they had to log in with their bank credentials, which raised concerns about access to their account. After confirming the data, the pop-up window stayed white, and a later attempt showed a wrong, low account balance, which turned out to be incorrect. They are asking which aspects of this process should inspire trust and are open to suggestions for alternative platforms.
Just now I entered the bank details, where I was supposed to log in with my bank credentials via Trustly.
An IBAN and a cent transfer would have been enough, but ebay probably wants to be able to access the account itself if necessary.
I’ll probably also have to pay exchange fees to US dollars...
If anyone knows a good alternative to ebay, send it my way.
After entering the data and clicking "Confirm," the popup stayed white. Apparently the data got lost, because I had to start the process again.
Out of curiosity, I also selected the "Show account balance" switch. The process then went through and I was shown a shockingly low account balance.
I כמובן checked that right away and was relieved to find that it wasn’t true.
Which part of that was supposed to be a confidence-building measure?
