If there are any problems, first message the seller and then open a case or leave negative feedback | Suggestions and Feedback on the eBay Platform

pluscd · 2026-02-06T16:06:19.270000Z

Hello, I keep finding it unfair when buyers open a case or leave neutral or negative feedback straight away when there’s a problem.I would suggest that before a buyer can do that, they MUST send at least one message to the seller so they can respond.Couldn’t this be introduced?Thanks

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If there are any problems, first message the seller and then open a case or leave negative feedback | Suggestions and Feedback on the eBay Platform | eBay Germany