Bonus for commercial sellers with top ratings: what do you think of that?
Hello everyone,
what do you think about a business seller with top ratings getting a bonus from eBay?
Some of you probably still remember the time when people got certificates, magnets, or a little video from eBay, as a way of saying thanks.
Even if for some it was just a piece of paper or a magnet, it still made you feel seen, like you were part of eBay. Today it doesn’t really feel that way anymore.
So that’s my suggestion when it comes to business sellers with top ratings.
Why not introduce a small bonus for such sellers, like for example
fee reductions
free advertising
x % off the shop subscription
Because I think it would be nice if hard work and top service paid off and you got some recognition for it too
Please take a look @steffi@ebay , @miriam@ebay , @patrick@ebay
Best regards and have a nice weekend
Marc
petersmodellbahnstuebchen
·9 months ago@mmstore74
Hey Marc,
the only bonus I can imagine would be the complete elimination of fees, except for those for self-selected ad campaigns, etc. Then cost-wise there would finally be a level playing field again between private and commercial users.
Then I would also be willing to run an ad campaign for the first time. eBay can gladly keep all the other gimmicks they’re asking for for themselves.
But as long as that doesn’t happen, it stays the status quo.
mmstore74
OP9 months ago@petersmodellbahnstuebchen
Good morning Peter,
another idea would be to do it exactly the other way around: private sellers pay fees, and commercial sellers already pay shop fees anyway, and if the numbers can be believed, there are 18 million users (let's just assume 15 million active private sellers) in Germany compared to 175,000 commercial ones; where do you think more revenue could be generated?
I also read in a post here that private sellers have a listing limit of 5,000 items per month with a sale price of 50,000 euros, while I'm only allowed to list 400 items with my shop subscription; that's completely out of touch with reality, what is going on here?
Kind regards
Marc
imperial-modellbau
·9 months ago@mmstore74
Hello Marc,
well, dreaming again? 😘
I'd already be happy if they didn't waste the money on such ridiculous, useless, and embarrassing image campaigns and instead hired someone competent to fix all the IT errors.
The people they've had so far clearly just can't get it together!
mmstore74
OP9 months ago@imperial-modellbau
Good morning Andreas,
you see, that’s how each of us has our own dreams 😁
Kind regards
Marc
itec_93
·9 months agoEbay would have no advantages from something like this and only disadvantages (costs)
They basically force the top status on you indirectly anyway. If you don't have it, customers just buy from a different seller or disadvantage you in other ways, which you can then counter with ads and so on.
In the end, Ebay still gets the revenue without having to grant you a seller discount.
mmstore74
OP9 months ago@gebraucht-ist-gut
Hey Marko,
that was just an example, I could have also written sellers with outstanding service etc.
This was just meant to get a suggestion started.
Best regards
Marc
gebraucht-ist-gut
·9 months ago@mmstore74
Hello Marc,
well, I’m the last person who would speak out against any kind of bonus system.
For me, though, the status "Top-rated seller" is not an absolute badge of honor for a seller worthy of a bonus.
Especially since the actual star rating isn’t even what’s meant by it, as one might assume.
Just look at all the Asian sellers, with nicely colorful profiles, some at 98% - but still top-rated sellers with a ridiculously bad profile.
As long as you’ve got the service stats under control, in whatever circumstances, the rating profile can look absolutely awful.
And with the "under control" part, eBay is also playing into the hands of the sellers in question itself, since the status is determined by the infamous peer group:
Example: 50 sellers from China in the same product range - all of them have loads of complaints and returns - but since all the sellers are equally bad, eBay then makes it into an "average" - basically regardless of the actual values. That’s hugely flawed.
Bonus system, sure - but please not based on the top status alone.
sammlerkiste-1-2-3
·9 months agoIt’s not that silly at all; for example, a voucher for ad listings would be a good fit for eBay, it wouldn’t cost eBay ANYTHING and both sides would benefit, revenue for the seller / commission for eBay 🤗
ttd4it
·9 months agoHi Marc,
I’m afraid that your suggestion will also disappear somewhere into the void, like so many other community improvement ideas.
As long as basic information that was removed hasn’t been reintroduced, the wishlist for eBay keeps getting longer.
My example of this (for the umpteenth time), the Sold email.
By now I need at least five program windows just to write an invoice.
1.) incoming email (address data), if you don’t want to keep jumping back and forth in VCP
2.) eBay overview (item number + order quantity)
3.) Google tab to find out whether one first name or another is male or female (salutation)
4.) an additional Google page to find out whether a business buyer has a website where I can find the real email and VAT ID.
5.) The invoicing program
Points 1-4 could be solved comfortably if the buyer could enter them right away in the shipping data.
In this sense, “Happy Halloween” - May the horror be with you 🙂
Thomas
koelner1963
·9 months agoThe last action I remember was the action with the stickers, which included your own account, the number of positive ratings incl. percentage, which you could also stick on the inside of, for example, a glass pane.
It was years ago, but the sticker is still on the rear window in my car 🙂
perfect-sally
·9 months agoNice idea, but unfortunately just wishful thinking.
Ebay is only interested in milking the businesses so that private users can get even more for free.
At least in the past there were occasional promos for businesses too, but not anymore for a long time.