new structure
Hello,
Happy New Year first of all.
Can you get the old view back somehow with a checkbox or a click? I mean the one with My eBay (sold/active/not sold)
I opened my eBay today and got a huge shock. It’s just not okay!!!!
That way I could immediately see how many views, sales and so on - now it’s tiny and I always have to scroll over to the right and can’t see anything anymore. The new mail program is already crap....... But now this!! I’m out. I’ll leave everything in until it sells, but I won’t list anything new. Unfortunately. I’ll try to muddle through somehow, but the new platform just doesn’t work for me - worse than the app.
I hope you know what I mean. I’m not a computer person - I can’t speak English and the terms, and I’m definitely not the only one. Why make it so awful??
Regards, Gabi
selina_b@ebay
Hello @7meerjungfrau,
Happy New Year to you too.
If you go to Sell, at the top right it says: Disable Verkäufer-Cockpit Pro / Comments/Customize.
Then a window appears thanking you for trying out Verkäufer-Cockpit Pro and you can click "Switch tool". Your old view should then be visible again.
@perfect-sally Thanks a lot for marking 🤗
Best regards
Selina
7meerjungfrau
OP1 year agoThanks, selina. It worked.
Sorry, but the Cockpit Pro just doesn't work for me at all. Especially since all the information can also be found in the other ebay - I'd say it's nice and clear there too.
Have a nice rest of the weekend.
Best regards, Gabi
selina_b@ebay
@7meerjungfrau No problem at all. That’s what the option is there for, to undo this.
Wishing you a lovely rest of the weekend too.
Best regards
Selina
7meerjungfrau
OP1 year agoThanks for the reply.
Yes, it now says Seller Cockpit Pro there.
That’s completely not okay with me, sorry!!!!
But I can’t find anything where I can go back to the old one?
Does anyone know?
Thanks.
perfect-sally
·1 year agoUnfortunately I can’t help with that, but I’ll pass it on to an eBay employee and she will reply here.
@selina_b@ebay can you please help? Thanks 🙂
7meerjungfrau
OP1 year agoThanks. Selina was able to help me. It worked.
Have a nice weekend.
Best regards, Gabi
perfect-sally
·1 year agoHappy New Year to you too 🙂
I’m not exactly sure what you mean now.
You have lots of listings online and suddenly you have a different view? Was it different before?
I’m not exactly sure how many views there are but 2 for sure.
As a commercial seller, for years I’ve only been able to use the Seller Cockpit Pro and I get on well with it.
Users who don’t like that and have tried it can apparently switch back to the "old view" again.
What that has to do with English, though, I can’t understand. On eBay.de it’s a German interface with German terms unless the program is acting up again.