Problems with linking to Facebook and Instagram
Summary: kreativinschwelmwuppertal reports difficulties restoring the links to Facebook and Instagram after they were removed. anna_s@ebay confirms that the technical team is already working on the issue and adds that she has added kreativinschwelmwuppertal to an existing ticket. Despite the ongoing efforts, there is still no solution to the problem so far. kreativinschwelmwuppertal asks about any possible updates or a timeline, but there is no specific information on when the functionality will be restored.
Hello community,
I noticed that my connections to Facebook and Instagram have been disconnected, and I’m getting the error message that the feature is currently unavailable when I try to reconnect.
Has anyone else had similar experiences? What solutions have you found? Could certain settings on the social media platforms be the reason, or are there known technical issues? Please share your thoughts and tips with us!
anna_s@ebay
·3 weeks agoHello @kreativinschwelmwuppertal ,
many thanks for your message.
It’s a shame that the issue still exists at the moment. We’re unable to say when everything will work as usual again. We’re already working on a solution and hope that it will show results soon.
Best wishes
Anna
kreativinschwelmwuppertal
OP3 weeks agoDear Anna, just so you know, as of this morning the link is active again.
Many thanks to everyone who was involved and got it fixed again.
Regards, Norma
kreativinschwelmwuppertal
OP3 weeks agoHello, still no way to create a link to Facebook and Instagram. What can be done? Does anyone have any advice?
anna_s@ebay
·1 month agoHello @kreativinschwelmwuppertal ,
great that you're sharing your post with us.
The colleagues from technical support are already working flat out on a solution. I've just added you to the existing ticket. Please check again at a later time to see whether the issue has been resolved.
@perfect-sally Thank you ❤
I wish you a nice day.
Kind regards
Anna
kreativinschwelmwuppertal
OP3 weeks agoHello Anna, unfortunately no change so far. It’s still not possible for me to link my offers via Facebook and Instagram. Error message as before,
has been lifted and feature currently not available.
Any news on what could be causing this or when it will work again?
Best regards, Norma
perfect-sally
·1 month agoHello @kreativinschwelmwuppertal
let's ask an ebay employee whether there are any problems in that regard. She will get back here. But at the moment, according to the reports here, there seem to be some problems in some areas.
@anna_s@ebay could you take a look please? Thanks