Hello everyone,I want to share my experience with eBay customer service today, as I am very disappointed and hurt by what happened to me.I had a specific question regarding return options for eBay Plus buyers, because I wanted to know whether I could provide a separate return label instead of eBay automatically providing one. First, I had a conversation with a first-level employee who, although he didn’t have the best German skills, was still trying to help me.However, I was then forwarded to se...

Hello @patanstore, thank you very much for taking the time to share your experience with us. We sincerely apologize for the incident on Thursday that you experienced with our customer service. We are very sorry that your original question apparently was not answered sufficiently and that, according to your account, the employee’s tone was in no way in line with our standards and guidelines. Your feedback is important to us, and we have already taken steps to investigate the situ...

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Shock at eBay customer service | Suggestions and Feedback on the eBay Platform | eBay Germany