Pissed off! Please change the rating type and time limit for BUYERS | Suggestions and Feedback on the eBay Platform

slyceynot · 2025-10-22T16:45:25.060000Z

In the past, as a customer, you could still leave a review later if there was fraud, faulty goods, or inadequate financial compensation for returns. Now, in my case, it is clearly obvious that this opens the door wide for fraud and for gaining a supposedly top rating by deceit. The following happened: With Goods ordered and delivered quickly, so far so good. BUT: Goods defective, so request for replacement with urgency note (vacation) "Reaction": are you sure... (yes), really sure.. (yes) please provide proof... (photo taken, need the goods urgently..) Photo isn't enough... video please (have to call a mechanic separately - takes some time... But due to the slowness announced and the urgency, I had to buy elsewhere). Whatever! Recorded a video... Corrosion? (No) Fine, agree to exchange (no, I announced that I would order elsewhere because of the urgency mentioned..) Sorry, may we send you a replacement product (NO, read!) Ok.. (how do we do this with the return? Return label?) Replacement goods? (No, return label please) We don't have a return label, please pay the postage, it will be refunded immediately upon receipt of the goods. (Proof of return - 4 weeks ago) Arrived, but we only reimburse return postage costs up to €4 (well, chose the cheapest at the post office, not a dealer, your goods are defective) ok please provide PayPal account, are you okay with €4 (no, read) ok will arrange as soon as possible.. (Helloooo where is the money) Sorry, pay by the day after tomorrow... (hello..), sorry for the mistake.. next week (hello), I'll pass it on today (hello.. otherwise I have to report it), sorry... Friday (hello...hello...hello..) Silence! I can now NOT review this fraudulent behavior (since the goods were taken back and I got the money ONLY for the goods). This seems to be their scheme and the eBayer has a 100% rating and no negative feedback! This is NOT a joke!In the past, this seller would have received an extremely negative review (also as a warning to other customers!). With this fraud the seller seems to get away with it, and that seems to be something they know too! IMPUDENCE A disservice to customers by E-Bay! Ebay customer service... uh, they would have given you a return label from us... (yes great, thanks for the tip, what about the fraudster now.....?) €5 voucher from us and write an email to the seller (up to now no email copy of either...)... 🤬 If needed, I’m happy to share the insane communication over weeks!!!

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Pissed off! Please change the rating type and time limit for BUYERS | Suggestions and Feedback on the eBay Platform | eBay Germany