Shipment marked, purchase cancellation no longer possible | Suggestions and Feedback on the eBay Platform

rene1234560 · 2024-11-27T13:04:39.160000Z

Hello, it’s happening more and more often that right after the purchase the item is marked as shipped. This mark is set when the shipping label is printed. From that moment on, you can no longer cancel the purchase, and the seller can then take their time for days before handing the item over to the post office.CurrentOn 24/11 the item was bought and paid for2 minutes later the message came: item shipped with trackingAccording to the description, the item is supposed to be delivered on 27/28/11.On 27/11 shipping status: tracking number providedBut it has not been handed over yet.The buyer does not respond to emails.I can’t cancel the purchase anymore and order somewhere else.You’re left hangingeBay only has standard responses, so no real help.The block should only be put in place once the seller hands the item over to the post office. So that in such cases you don’t have to wait, but can cancel the purchase.Or the seller should have to fear cancellation and stick to their shipping promise.Because of this block, the seller has a free pass.... can promise that the item will be delivered tomorrow and then still take days or weeks.

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