Hello,I sold an item and sent it with tracking. DHL shows that the parcel was delivered, with a signature. The buyer left positive feedback and called eBay to confirm receipt (26/5). I was told several times over the phone by eBay that everything is fine on my side, the error is with eBay, and that it would be taken care of.According to eBay tracking, the parcel has still not arrived, and apparently no one has taken care of it either. There isn’t even any response.What else can I do so that I ge...

Hello @alternativer80 , I have only updated the shipping status. It can take about 30 minutes until this is visible in your customer account. The approval of the payout will then be checked again. Since you have only been selling for a very short time, the payout may still take a little time. You can track this in your customer account under Payments - > All transactions. @perfect-sally - Thanks for the tag. Kind regards Mia

Article delivered - payout is being withheld | Payment processing on eBay

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Article delivered - payout is being withheld | Payment processing on eBay | eBay Germany