Also with us, withholding payment without reason, | Payment processing on eBay

modellautos-hessen · 2026-06-24T11:21:36.114895Z

HiExactly the same with us,We have been eBay members for 30 years, we have 100% ratings, 0 defect entries, we have our own packing logistics, pick-up at our premises every day, and we pack around 500 parcels a month. Every 2nd rating praises our fast shipping We have always shipped only with tracking numbers, and we have always bought our labels through eBay (since that’s been available on eBay) We have been selling strongly again for about 2 months now, and since 2002 we have regularly sold through this account with around 45,000 positive ratings, completely without problems, until suddenly on 17/06/2026 this email also came saying that payments would be withheld and our money would be transferred 2 days after delivery.After our phone call with support, who transferred us 6 times and then after the conversation with the incomprehensible employee, we demanded an employee who actually knows what they’re talking about.The employee actually called back the next day and, of course, downplayed everything, saying it was only a review, everything would then be set back to normal, etc.No word about how long, or why, or anything at all.We then deleted all our active auctions, deleted our newly booked eBay shop again, effectively resetting everything to zero.Payments are still being withheld without reason, without any explanation from eBay, and in breach of contract.I read that such reviews can take up to 31 days or longer.eBay has taken this measure completely without reason or justification, WITHOUT any explanation whatsoever as to why and how.It seems to me that eBay is short of money and has to work with our money; after all, that’s a few days of interest-free credit, just like that.We’ll wait and see how this develops; if nothing changes in the foreseeable future, we will sue eBay, demand default interest, and claim damages.eBay entered into a contract with us, and in this contract DAILY payout is expressly stipulated; eBay breached this contract without reason.According to the house rules, eBay has the right to take such measures if there is JUSTIFIED suspicion, but not with customers where absolutely no events/incidents or anything of the sort have occurred.Up to now I have always been pro eBay, but now eBay has fallen very far in my estimation.Where is the selling experience that we sellers on eBay are supposed to have here.Regards from the extremely angry

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Also with us, withholding payment without reason, | Payment processing on eBay | eBay Germany