Merchant financing completed. eBay is still withholding amounts marked "Held for refund."
Summary: ttd4it addressed the eBay team regarding an issue with funds being "held for repayment" despite ending collaboration with a financing service provider. miriam@ebay from eBay responded, indicating the funds were available but delayed due to a recent change in bank details. ttd4it later confirmed that the issue was resolved and thanked the eBay team for their assistance.
@miriam@ebay
@elke@ebay
Hello dear ebay team,
the collaboration with a service provider as part of merchant financing has ended,
however amounts are still being "held back for repayment".
Order no.: 09-14988-80551 from 04/08/2026
Reserved amount: €67.83
The amount should therefore be made available to my payout amount again or,
depending on processing time at ebay, be booked back again.
Kind regards
Thomas
ttd4it
OP6 days ago · Edited@miriam@ebay
In the meantime, the display has been adjusted, so I can no longer provide you with a screenshot.
The withheld amount was also added to my balance.
From my point of view, my issue is now resolved, unless something changes again in the next few hours.
Originally, the "reserve" was listed in the summary under https://www.ebay.de/mes/summary
So the current screenshot now shows the correct summary.
Many thanks for your effort and the associated work.
Kind regards
Thomas
miriam@ebay
Hello @ttd4it ! Could you please describe to me where you’re being shown that the proceeds from your last order are being held back for merchant financing?
I can’t currently reproduce the behavior you described. In your account, the amount is already shown as available. However, since the bank details were changed recently, the payout is being delayed a bit.
Best wishes
Miriam