Can't pay for any more articles
I wanted to complete a purchase, but all payment methods are greyed out / inactive. The problem exists with ALL items I want to buy. I don't have any open cases or any payments still due
5 comments
I wanted to complete a purchase, but all payment methods are greyed out / inactive. The problem exists with ALL items I want to buy. I don't have any open cases or any payments still due
vera@ebay
·3 weeks agoHello @sukrike ,
many thanks for your post.
Please describe to me a bit more precisely how you are proceeding. Are you trying to pay with eBay credit?
@perfect-sally thanks a lot for tagging 😊
Best regards
Vera
voli-maus
·3 weeks agoHello @sukrike ,
take a look here
all payment methods are grey / inactive. | Members help members | eBay Germany
perhaps you have the same problem?
sukrike
OP3 weeks agoYes, it's the same problem, but I can't comment there because the chat is locked
sukrike
OP3 weeks agoI also just noticed that I’m in the wrong section, I’m not commercial, but private
perfect-sally
·3 weeks agoHave you ever cleared the cache & deleted cookies? Tried another browser?
The category isn’t quite right, but since there’s already been a reply, it’s best to stay here.
Someone from eBay can take a look and will get back here.
@vera@ebay could you please take a look? Thanks