Hello, I have the following problem: I changed my IBAN and haven’t been able to verify the account since then. I get the following error message: Unfortunately, we could not verify some of your details. To continue with verification, please update the details in your eBay account by 08 Oct 2025 so that further restrictions can be avoided. Then there is a link to upload documents, which I then click on: Update eBay account details. However, this link does not work for me, as...

Hello,So the Penny test didn’t verify my account. After I then uploaded a bank statement as a last attempt, the problem now seems to be solved, however. It now says that I can receive payouts in 48 hours. I don’t know why I had to upload a statement and why the Penny amounts weren’t enough. In any case, the problem seems to be solved for now.Best regards

Unfortunately, we were unable to verify some of your information. | Payment processing on eBay

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Unfortunately, we were unable to verify some of your information. | Payment processing on eBay | eBay Germany