Tracking is not displayed correctly on eBay
The order has already been delivered. The corresponding tracking number has been stored with eBay. However, the delivery is currently still not being displayed correctly on eBay. Could you please check whether the tracking has been assigned correctly and whether the status can be updated manually
8 comments
verena@ebay
·2 weeks agoHello @phiobam0 ,
Thank you very much for your post!
The tracking numbers you provided are shown as invalid on the Amazon Logistics Europe website.
So that we can confirm delivery, the shipment status must be accessible to us on the website of the respective shipping provider.
Thanks for the tag, @perfect-sally !
Kind regards
Verena
perfect-sally
·2 weeks agoI’d strongly advise you to register as a business first; then your offers definitely won’t be private. Cease-and-desist letters are expensive!
You typically act as an entrepreneur or commercially if you:
buy items in order to resell them
sell items that you made for resale
regularly sell large quantities of items
sell similar goods, especially new goods, over a longer period of time
frequently sell new items that you did not acquire for your own use
According to case law, the following count as indications of commercial activity:
running an eBay shop
number of current sales: if many items are being sold continuously over a longer period of time, this is generally considered a commercial seller
ongoing sale of a private collection over many years
type of items sold (new or used goods, value): the sale of several similar navigation devices was classified as proof of commercial activity – as was the offer of 250 batteries in various sizes, citing the availability of larger quantities.
a website or the use of advertising descriptions that give a professional impression
Note: We regularly review our sellers’ trading activity and may require them to mark their eBay account as a business account. In addition, you must expect to be warned at your expense by competitors or consumer protection associations and to be taken to court for injunctive relief.
phiobam0
OP2 weeks agoWill be taken care of. But is there any option to help me?
perfect-sally
·2 weeks agoIf it’s about specific items, please mention the shipment number(s) and an eBay MA can take a look and will get back here.
@verena@ebay would you be so kind? Thanks
phiobam0
OP2 weeks ago01-15018-33155, but I have the problem with almost all items. I also have confirmations from the supplier that these items have arrived.
phiobam0
OP2 weeks agoAnd how long do I have to register as a business before the first reminder appears?
perfect-sally
·2 weeks agoAt some point, eBay itself will issue a request to switch to a business account, or the account will be restricted / suspended.
No one here can say when competitors will show up and have you served with a warning letter.
petersmodellbahnstuebchen
·2 weeks agoHi @phiobam0
Of course, this option is available. Please provide the order/article number once, then an Ebay employee can review the case.
I myself can’t judge whether the tracking of a "competitor" on Ebay is tracked, as I don’t use it.
Best regards from the Baltic Sea
Peter