Hello! I want to sell an article. However, I keep getting the error message: quotation marks “Topic may only contain one value”. What does that mean? I've already tried using only one word in the title. But that doesn't seem to be the cause. Can someone help me with this? Thanks a lot

Hello everyone maybe someone has already had a similar case or can tell me how I can request a quick manual review on eBay. My eBay account has been temporarily restricted and my payouts are being held back. In the meantime, I have completed all the points eBay required: Valid tracking numbers are stored for all orders. All open cases and follow-up questions have been resolved. No further problems or open actions are shown in my account. All shipments within Germany have already been delivered. In total, 24 out of 27 shipments have now demonstrably reached the buyer. Of the remaining three shipments, two should be delivered shortly (Canada, Mexico). Only one international shipment to Nepal is likely to take longer. According to the tracking, this parcel is still in Germany at the moment. Unfortunately, I have no influence over the duration of international transport. As I understand it, the deliveries must be confirmed before the payout is released. The message from eBay also says that the amounts should be available within 72 hours after confirmed delivery. With 24 orders already delivered, at least a partial release or a manual review should therefore be possible. I’m going on holiday on Monday at noon and urgently need the money I’ve already earned before I leave. By the time the shipment to Nepal is delivered, I’ll probably already be back from holiday. From my point of view, it would be disproportionate to continue holding back all payouts in full because of a single properly shipped international delivery. Does anyone know a direct way to request an expedited manual review or the release of the sales that have already been confirmed and completed? Can an eBay employee in the forum possibly forward the case to the responsible department? If needed, I can provide all tracking numbers, delivery confirmations, and further details. For security reasons, I will not post personal data or complete tracking numbers publicly. Thank you for your support.

Hello, I bid on an expensive model kit in the USA. The box was shipped via Ebay Shipping including customs clearance. So far everything went well. Then the seller got in touch and admitted that he packed and shipped something completely wrong (more like junk and scrap). Now I’m sitting here and have to cover about 40 euros in shipping costs to send the whole thing back, without any certainty that the purchase price, shipping, and customs clearance will be refunded. Is there a way to involve Ebay directly? VG Michael

Why can I no longer delete my shipped items? Best regards

Blood sugar measuring sensors Hello .. my Abbott Fresstyle Libre sensor item may be listed as private 2x per year, but the item is being offered over and over again by private sellers ?? How can I contact eBay by email?

I ordered two items from two different sellers on August 6, one was shipped via Deutsche Post, the other through amazon. By email and in the purchase overview, I’m told that the item shipped via Deutsche Post was delivered today, but the other item shipped via amazon will only be delivered on August 11. The problem is, though, it’s exactly the other way around: the item shipped via amazon was delivered today, and the item shipped via Deutsche Post will only be delivered on August 11. How can it be that ebay has completely swapped the shipping data for both items here?

eBay police is restricting my account... Member-to-member contact policy – You may not use our messaging system to promote anything outside what is offered in the listing. Due to your behavior, you have been permanently banned from using our messaging system before purchase...... I, as a buyer, am no longer allowed to message sellers... I've been on eBay since 2006, both as a buyer and a seller no negative feedback at all, so a full 100% on 02/08/26 I receive an email.. apparently I had tried to do something outside of eBay I didn't message any seller and ask them to sell outside of eBay.. I also didn't harass any seller by email and I didn't send any sexual inquiries either!! There’s also no way to contact customer service,,, only AI all the time Service looks different... what can I do now?? Thanks in advance for your help Best regards

Hello dear community, today I just have to give a big shoutout to the eBay support team. Who needs Netflix when you’ve got a ticket open with customer service? The entertainment value is absolutely first-class! A quick bit of background to the comedy (ticket: SR# 1-507365122689): I’ve been a member since early 2008, have been an eBay Plus member from day one without interruption, and have over 950 positive reviews. In short: I actually like the platform. On 24/07, I’m interested in a Samsung QLED TV (B-stock) for EUR 599.00. Right on the price details on the item page, the voucher code YDEFSI2SYBPCNKCM worth EUR 50.00 is shown to me and live deducted from the item price. In this official promo window, there are absolutely no restrictions or hints at a specific payment method (see upper part in the attached combined image) . As it turns out, this is a personalized discount promotion to which eBay specially and exclusively invited me as a loyal customer (see lower part in the combined image) . Motivated by this tailored discount, I use the option on the item page and submit a price proposal of EUR 580.00. The seller accepts – and that legally binds me to the purchase contract. The simple math of the case: Accepted price proposal: EUR 580.00 Minus the promised voucher: - EUR 50.00 Legitimate final price: EUR 530.00 After the click, the big wake-up call at checkout: the system suddenly demands the full amount of EUR 580.00 and withholds the discount. Only now, in the voucher overview under “My eBay,” does the addition “when paying with Klarna” suddenly appear (see middle part in the combined image) . Before that, at the crucial moment of the purchase decision and right on the item page, this was completely concealed! To avoid jeopardizing my spotless account with an unpaid item, I had to reluctantly pay the full amount via PayPal. But now comes the real jackpot – the support team’s written performance: Act 1 (employee L...): Coldly states in writing that the voucher expired on 28/07 at 09:00 a.m. (Too bad my evidence image clearly shows that it was valid all day until 28/07/26). Act 2 (employee A... M...): Enters the stage and strongly contradicts his colleague in writing on the same day: “The voucher is still valid and redeemable until 11:59:59 p.m.!” – Brilliant advice for a purchase that was completed 4 days ago. A time machine, unfortunately, is not included. Act 3 (employee B... I...): The blame shift. I simply shouldn’t have completed the purchase if it didn’t work. Right, I should have just broken the legally binding contract after the price proposal and risked my spotless account. My mistake! Act 4 (employee A...): The rescue attempt. He absolutely wants to call me (nothing written anymore!) and, as sensational help, sends me a link to... drumroll... “Selling limits for commercial sellers” . Sure, as a private buyer of a TV, those exact limits are what keep me up at night! I have now written to support on 29/07 that I greatly appreciate this comedic interlude, but that I will continue the communication in writing only for evidence preservation purposes and refuse phone calls. The formal complaint is now with management. The deadline for compensation (EUR 50 credit or a universal replacement voucher) is unquestionably running until 04/08/2026 . If eBay lets the deadline pass, the whole thing sadly loses its humor: then this seamless real-life satire goes straight to the Wettbewerbszentrale as an evidence file (keyword: misleading pricing / misleading advertising under PAngV & § 5 UWG). The TV will be revoked (which means the seller commission is gone) and my eBay Plus membership will be terminated without notice. Question for you: Has anyone ever experienced conditions like a “Klarna requirement” being withheld in exclusive invitation promotions in the item’s price details and only shown after the binding purchase has been completed via price suggestion? And to the eBay moderators reading along: do you internally find this support theater just as funny as I do, or will someone with real review competence take pity and manually credit me the 50 euros I’m entitled to? Best regards!

Hello everyone, we sell window sills, so custom-made goods. We have a product in up to 250 variants – projection times length. That’s exactly where we’re currently hitting the sales limit, and I’d like to know whether others with custom-made goods have the same issue. The problem: the limit calculates quantity times price across all variants. Five active listings therefore practically tie up our entire limit – even though it’s a very manageable product range. A seller with the same five products in just one size each would have the same revenue at a fraction of the limit usage. We are a business seller, basic shop, 100% positive reviews, no cases, no returns. The goods are made to order by the manufacturer, in some cases delivered directly to the end customer – so we don’t have any shipping risk from lack of stock. We’ve gone through the automatic limit check in the cockpit several times, and every time we were rejected. The contact form now leads through a chatbot, which only points to “build up sales history” when it comes to this topic. My questions for you: 1. Has anyone with variant listings ever reached a manual limit review? Through which route? 2. Is limit usage for multi-variant listings evaluated differently from single-item listings at all, or is it just quantity times price? 3. Is there a trick to get around the chatbot and get a callback? Thanks for any advice.

Hello everyone, I bought new goods from a seller marked as private. However, on his account he offers numerous new, similar items with variants, quantities, and volume discounts. To me, that clearly seems commercial. Nevertheless, the seller is invoking “private sale” and therefore excludes returns. I have already tried this through the eBay reporting system, but the report seems to be checked automatically and the issue is not being properly recorded. Does anyone know how you can get something like this specifically reviewed by an eBay employee? Thanks!