The buyer bought the wrong item

[xiruoyanx]

Dear ebay hello! My account has a "return" Is the buyer in my multi-attribute merchandise inside, Bought a 40cm unicorn plush toy And then we truthfully ship. But the buyer in the "return" in the message Said to buy a unicorn backpack, received it is unicorn Is the buyer to buy the wrong goods Back to me to leave a bad comment In this case, if the ebay verdict, can I win? If i win, poor assessment can be automatically removed! Thank you! Item Number: 252895727535 Order number: 252895727535-2065429245015 Buyer Email: ********@gmx.de Price: EUR 12,99 Transaction Date: 08.06.17 00:51:28 MESZ Buyer account number: crazyman-x Return number: 5057699495 Has made a return: 13.06.17 13:05:49 MESZ Freight: Verkäufer trägt die Kosten

[colloseumpeter]

Hallo und guten Morgen

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