09-04-2021 13:21
Hallo. I received a faulty product. I contacted the seller. He offered me a 30% discount. But this product cannot be used. Then the seller sent me the address to which I should send the goods, promised to pay for the shipment. I immediately sent the product to the specified address. And I provided a receipt for the shipment. Since the contract with the seller did not specify the condition for sending, the mail employee rated the package as M category. Which does not provide a tracking code. The seller sent the goods at the same rate. The seller's operator is located in another country and has not contacted its employees at the receiving address for two weeks. Now they're biding their time until I can't file a complaint. Please understand the situation. Perhaps the description has spelling errors, since I use a translator. Thank you and have a nice day.
Hello!
The problem is that you returned without tracking, so you have no proof that the shipment arrived.
If the seller does not react now, then you have bad cards.
There are no ebay employees here, but users like you.