Item 181719271673 , NOT AS DESCRIBED

[greatbuy2012]

Item 181719271673 , NOT AS DESCRIBED was sent back on 5 th June Registered mail RR523475459IL , seller wrote on 25 th June that got it back.
I asked to get my money back. I added pictures of the item back side to saw it is broken in several places and parts are connected with black thread. The seller say I polished it , I DID NOT you can see it in the pictures I added. I sent it back as I got it.
The white places on the back side can be seen also in the edges of the only front picture the seller added.
PLEASE HELP ME ,

Please check the mails I sent her with the pictures of the brooch.
I sent it back