How can my negative evaluation be deleted with the intervention of ebay?

[tubegurueu]

How can my negative evaluation be deleted with the intervention of ebay? The customer is completely satisfied with the products and the delivery, but after a month, he wants me to transfer my issued company invoice to a different name than the person who bought the product I previously sold. thanks Nora

[nina@ebay]

@tubegurueu Good morning. 🙂

I checked the feedback. Since this violates our principles, I have initiated the removal of the feedback. This process can take up to 48 hours.

Sincerely,

Nina