return of parsel

[*nafanya*]

I received the goods with the marriage. the seller agreed to a refund. I sent back. have a receipt and tracking number. when the seller must return the money, immediately or when it receives a parcel?

[karalalz · Accepted solution]

did you open a case?

no?

http://ocsnext.ebay.com/ocs/sr?popularTool=true&query=1735&search=1&st=0&popularToolName=My%20item%2...

http://pages.ebay.com/help/buy/item-not-received.html

You can also ask there, because the buyers protection is handled in different countries different

http://community.ebay.com/

It is the community of the website, where you bought