ebay

[moonriverhalf]

Hi, buyer admeral7777 bought multiple batches of items from our shop and opened an eBay case to request the return of all goods. Logistics shows that they were stored in overseas warehouses on October 14th. However, we have not confirmed whether there were problems with the goods that quickly. The eBay system requires us to refund the buyer before the 16th.
Please let us know if the package was wrong or not that many products were returned. Can we have the opportunity to appeal? And please let us know the time of the objection.
Regards!

Hello, the buyer admeral7777 purchased multiple batches of items in our shop, and opened an ebay case to request all the goods to be returned. The logistics shows that they have been placed in overseas warehouses on October 14. But we didn't confirm whether there were any problems with the goods so quickly. The eBay system requires us to refund the buyer before the 16th.
Please tell us if we find the package was wrong or there were not so many products returned, can we have the chance to appeal? And please tell us the appeal time.
Best regards !