31-01-2024 14:27
Hello
I applied a 10% price discount on my entire inventory. However, this discount was only reflected on 13 products and thousands were excluded from this discount. I get a "price recently changed" warning on other products. What can I do to make the discount valid for all my products?
31-01-2024 21:27
Hello @nerex-autoparts , please note the following rules for promotions:
If the item price or shipping information is edited on the Edit Listing page, the item will be removed from a promotion. There are certain deadlines for the duration of special price promotions. A fixed price promotion can run for 1 to 14 days. There must be at least 14 days between two promotions. If an offer is already part of a promotion, you won't be able to add a new promotion.
Friendly regards, Sonja
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01-02-2024 12:37
In fact, the prices of my products have not changed in months, so I should not receive this warning. There is no campaign I have done in the past. This would be my first price reduction campaign.