help pls

[zoltakonda-0]

Hi

sorry german is not even my 2nd language, so i try in english

I won a bid on the 29th April. I finished the payment procedure(~40€), but there was a little hourglass icon next to the ware for days, it didnt changed into the "€" symbol. i waited a few days, even asked the seller for help. There were nothing i could do, do other payment or something.  5 days ago i choosed the "return the product" from the menu on ebay. A bit later i received an email, "rückgabe beschlossen", so i dont even see the ware at all now. Of course the product is still at the seller.

But the seller keeps mailing me for payment, threateting with lawyer and so

What can i do now?

[aftoncooper]

@zoltakonda-0  How did you complete the payment process? That there is not immediately a paid mark is normal. Did you make a transfer or not? If you have started a return without having the item, then you now have a problem.

[aftoncooper]

Hello!

@zoltakonda-0 

Please enter the article no. (not order no.).

You can not make a return if you do not have the goods. So it becomes a problem.