Received an invoice for an article that did sell (The sale was cancelled)

[nickm0212]

Hello everyone,

Last month I listed an item on eBay which sold but I agreed with the buyer to cancel the sale and I did not receive payment.  Why do I still get an invoice for a cancelled sale?  

thank you

[bootyooty]

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@nickm0212  schrieb:

Hello everyone,

Last month I listed an item on eBay which sold but I agreed with the buyer to cancel the sale and I did not receive payment.  Why do I still get an invoice for a cancelled sale?  

thank you

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Hi @nickm0212 

do you still have cancel the transaction?

https://www.ebay.com/help/selling/getting-paid/einen-kauf-abbrechen?id=4136

First you got the invoice and must pay. Second time the cancelling lasts 10 days after you get back the fees

[nickm0212]

Thank you - that was indeed something I needed to do.

Many thanks for your response.

[bootyooty]

Thank you for your fedback and have a nice day 😉

[oskar_der_wikinger]

Hallo @nickm0212 

du bist seit dem 18.05.05 Mitglied in Deutschland, hier ist die deutsche Community.

Nach 15 Jahren auf dieser Plattform solltest du doch in der Lage sein dein Problem auch in der deutschen Sprache zu schildern.

[nickm0212]

Awesome response. Thank you for your valuable input. Your mum would be very proud