08-11-2023 10:49
Since 4 weeks we have really bad customer support!!. we always had Vip Support in Netherlands without problems
now !! they dont answer anymore and standard ebay.nl helpcenter also gives no answer or replies . we have 2700 advertisements and need support . !!
we can not call with ebay.de only german /austria sellers can do
we can not reach anyone!! so like to speak anyone from management about this really strange situation
08-11-2023 10:59
08-11-2023 11:10
@tmeho_nl Hey. 🙂I can see that you are already in telephone contact with our support at this very moment. Does this resolve your problems or do you need further help?
@Anonymous Danke für's markieren. 😊
⤷ Du hast deine Lösung gefunden? Hilf anderen Mitgliedern, indem du dein Problem als gelöst markierst. Einfach bei der Antwort, die dir geholfen hat, auf "Als Lösung akzeptieren" klicken.
08-11-2023 12:07
yes good you can see they called me:) . but no solution.
they asked for technical support and we awaiting
Not nice we dont have a customer phone in netherlands ... really nothing and can also not phonecall germany
we have 2700 advertisements and need support like all members have in different country and not only frustation and commumication in other languages with standard call center
Anyone can forward this complain anfd frustation to higher level in netherlands?
15-11-2023 13:12
15-11-2023 22:52
Did you try using the imprint at bottom of ebay.de startpage?
So called Impressum in German.
There ist a phone number for foreign customers, still the same like for german customers, but with area code.
ebay GmbH in Germany is responsible for EU region marketplaces.
If you don't speak German as well: There ist also an email address available in section "Vertragspartner ... EU".
Sorry, no further ideas
13-01-2024 13:02
13-01-2024 13:48
13-01-2024 18:09
13-01-2024 18:41
thanks we send email to impressum ebay de hope they can do something
looks like we are only a milkcow last months 😞